Shipping policy

SHIPPING POLICY

Order Processing Time

Below you will find the average delivery time for all our packages:

  • Once an order is placed, we take 1–3 business days to process the order. During weekdays, processing usually takes 1 business day, but orders placed on Friday evenings or during the weekend may take slightly longer.
  • Once your order has been processed, it will be dispatched and delivery takes approximately 8–12 business days.

We strive to make the ordering and delivery process as simple and smooth as possible for our customers. If you have any questions or concerns, please feel free to contact our customer service team via info@santorea.com.

Placing an Order

The ordering process at Santorea is designed to be as easy as possible.

  1. Go to the product page and add your desired product to the shopping cart by clicking the “Add to Cart” button.
  2. Make sure you have selected the correct variants (such as size or color).
  3. Click “Proceed to Checkout.”
  4. Enter your correct shipping information on the information page.
  5. After verifying your details, click “Continue to Shipping.”
  6. On the shipping page, you can review your address details again.

We proudly offer free shipping on all orders as a token of appreciation to our customers.

  1. Click “Proceed to Payment.”

Payment Methods

At Santorea, all payment options are SSL-encrypted, ensuring a safe and secure payment environment.

We currently accept:

  • Klarna (Pay Later)
  • Credit Card (AMEX, Mastercard, Maestro, Visa)
  • PayPal
  • EPS
  • Instant Payment

After selecting your preferred payment method, click “Complete Order” and follow the instructions provided by the payment provider.

If you experience any issues with your order, please contact us at info@santorea.com.

Shipping Costs

We cover the shipping costs for every order.

  • 100% free shipping
  • No minimum order quantity required

All products are delivered directly to your door free of charge.

Shipping Your Order

Have you found the perfect item on our website? We understand that you want to enjoy it as soon as possible.

That’s why we aim to process and dispatch your order as quickly as possible.

To keep our prices fair and affordable, we work with bulk shipments and consolidated logistics. This allows us to reduce unnecessary transportation costs and contribute to a more sustainable delivery process.

Please note that delays may occasionally occur during busy periods or due to global logistical disruptions. We kindly ask for your understanding and patience.

We will always do our best to deliver your order as quickly as possible.

Questions About Your Order

If you have any questions regarding your shipment or delivery, please contact us:

Email: info@santorea.com

Our support team will be happy to assist you.